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At the centre of all ROFRA’s policies is the product quality, the constant focus on customer requirements, and lasting customer satisfaction.
Quality
It is by using the best of raw materials that primary packaging materials can be produced in highest quality.
The quality management system at ROFRA is at the heart of the company and runs with parameters that are always met, in accordance with DIN EN ISO 9001.
Customer satisfaction
Customer surveys are carried out regularly and show that ROFRA’s customers appreciate:
- highest quality, excellent service
- innovative skills, creativity, reliability
- flexibility and professional knowledge
Sellability
ROFRA has agents in numerous sections of the pharmaceuticals, cosmetics and food industries.
ROFRA makes tailor-made products for its customers and will, indeed, develop highly marketable systems right through from the drawing board stage to mass production.
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